I have been sent an incorrect, damaged or faulty product, what shall I do?

Please contact our Customer Services team using our Contact Form and we will resolve this for you as soon as possible.

Please ensure you include your order number and any other important details when submitting your request online so we can help resolve your issue as quickly as possible. Our Customer Services Team work through all cases in chronological order; you will receive an email with a case reference number once your form has been successfully received.

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