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              Welcome to our Customer Service Portal

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              How long will it take to process my return/exchange?

              The time taken to process a return/exchange will be dependent on the state you are sending it from. For the East Coast we estimate one week, for West Coast please allow two weeks.

              Related Questions

              What do I do if I have lost my delivery notes, receipt or returns card?

              What is Harry Potter New York's returns policy?

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              How long will it take to process my return/exchange?

              I have been sent an incorrect, damaged or faulty product, what shall I do?

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