Are there any products I can’t return to you?

Can I cancel or return an item in my order?

Can I return a product in store?

Can I return or exchange personalized product?

Do I have to pay to return a product?

How do I exchange a product?

How do I return a product?

How long do I have to return my order?

How long will it take to process my return/exchange?

I have been sent an incorrect, damaged or faulty product, what shall I do?

What do I do if I have lost my delivery notes, receipt or returns card?