What is Harry Potter New York's returns policy?

In addition to your legal rights, Harry Potter New York is happy to accept returns for refund or exchange of unwanted items within 30 days of purchase.

  • Items must be unused, in saleable condition, and in the original packaging.
  • We reserve the right to refuse a refund or exchange without proof of purchase.
  • All refunds will be issued by original payment method.
  • For health and safety reasons, we are unable to accept returns of piercing jewelry, face masks, opened or unsealed beauty products, opened or unsealed confectionery.
  • We are unable to accept returns in-store for items purchased online unless otherwise stated.

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