Where is my order?

Please allow 2-3 working days after completing your purchase for your order to be dispatched. Orders containing personalized items may require additional processing time.

All orders are sent using UPS and you will receive an email to confirm once your order has been dispatched. This will also contain a tracking number so that you can track the status of your order on the delivery partner’s website. Once dispatched, please allow additional time for delivery, which is dependent on current demand.

Related Questions

Can I add an item to my order later?

Can I add my personalization in store if I buy online?

Can I cancel my order?

Can I order items online and collect them in-store?

Can my delivery or billing address be changed?

How are state taxes applied?

I am paying in a foreign currency; how will this be processed?

Out of stock products

There is something wrong with an item in my order, what should I do?